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Frequently Asked Questions?

Travel With Confidence
Got questions before booking your trip? We’ve got the answers! From cab availability to package customization, here are the most common queries travelers ask us — answered clearly for your peace of mind.
What types of taxi services do you offer?

We offer local sightseeing, intercity travel, airport transfers (Bagdogra, Pakyong), and full tour packages with driver and vehicle.

Can I customize my travel itinerary?

Yes, all our packages are fully customizable. You can choose destinations, hotel categories, travel dates, and more to match your preferences.

How do I book a cab or tour package online?

You can book directly through our website by filling out a quick form or calling our helpline. We offer instant confirmation and support.

Are your drivers local and experienced?

Yes, our drivers are local experts with years of driving experience in hilly regions. They are courteous, licensed, and knowledgeable about tourist spots.

What is included in the tour packages?

Our packages typically include transportation, hotel stays, sightseeing, driver charges, and all applicable taxes. You’ll get a detailed itinerary before confirmation.

Do you provide airport pickup and drop services?

Absolutely! We provide 24/7 airport pickup and drop services from Bagdogra and Pakyong Airports to any destination in Sikkim or Darjeeling.

Is it safe to travel with children or senior citizens?

Yes, we ensure complete safety and comfort for families, children, and senior travelers. Special care is taken during long-distance or high-altitude travel.

What is your cancellation policy?

We offer a flexible cancellation policy. You can cancel or reschedule your trip with prior notice. Refunds are processed as per our terms at the time of booking.

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